Warranty Policy

We have always believed that true customer service begins after your purchase arrives at your home, which is why your shopping experience should be simple and hassle-free. All LIDL products are covered by our easy 30-day return and refund policy, as well as a 12-month warranty.

Our Warranty Covers:

  • Manufacturing defects
  • Malfunctions or damage that prevent part or all of the product from functioning properly

Our Warranty Does NOT Cover:

  • Scratches, stains, or normal wear and tear
  • Malfunctions or damage caused by improper use, negligence, or intentional damage
  • Lost or stolen items
  • Unauthorized modifications or repairs

WARRANTY CLAIMS

To submit a warranty claim, the product must have been purchased through our website.

Do you have a damaged item that requires repair or replacement? Please contact us at support@lfccq.com and provide the following information:

  • Photos of the damaged parts and/or the damaged product or accessory
  • Your order number
  • Your first and last name
  • Your full address (street number, street name, city, state, and ZIP/postal code)
  • Your email address

If you have any other questions regarding our product warranty, please feel free to contact our friendly customer support team.